Terms of service

     AV360 Pty Ltd – Terms and Conditions

1.       Agreement By placing an order for audio visual equipment and services, the customer acknowledges and agrees to the following terms and conditions.

2.       Product and Service Descriptions We strive to provide accurate and detailed descriptions of our audio visual products and services. However, we do not warrant that the information provided is error-free, complete, or up-to-date. The customer is responsible for verifying the suitability of the products and services before making a purchase.

3.       Pricing and Payment All prices for audio visual equipment and services are provided in the currency specified in the invoice. The customer agrees to pay the total amount specified, including any applicable taxes, shipping fees, or other charges. A 50% deposit is required upon placing the order, with the remaining balance due 30 days prior to delivery or installation.

4.       Delivery and Installation Delivery and installation of the audio visual equipment will be performed as agreed upon between the customer and our company. The customer is responsible for providing accurate delivery and installation information. Any additional costs incurred due to changes in delivery or installation requirements will be the customer's responsibility.

5.       Ownership and Risk of Loss Ownership of the audio visual equipment will transfer to the customer upon delivery. The customer is responsible for insurance the equipment against loss or damage from the time of delivery.

6.       Warranty and Returns. All audio visual equipment sold by us are covered by manufacturer warranties. Any warranty claims should be made directly to the manufacturer, as specified in the product documentation. We do not provide any additional warranties beyond those offered by the manufacturer. Returns or exchanges of audio visual equipment are subject to our return policy, which can be provided upon request. The rental charges for all equipment shall be abated from the time of acceptance of malfunctioning equipment and return. The Customer is not liable for malfunctioning or damaged equipment delivered by the Company.

7.       Limitation of Liability Our company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the purchase, use, or inability to use the audio visual equipment and services provided. This includes, but is not limited to, loss of profits, data, or business opportunities.

8.       Neither party shall be liable for any delay or failure in the performance of obligations under this agreement caused by circumstances beyond reasonable control, including but not limited to acts of God, natural disasters, strikes, or governmental restrictions. Except for actions or claims arising from the gross negligence or wilful misconduct of the Customer, the Customer’s total aggregate liability shall be limited to the total value of this contract. The Customer shall not be liable for negligence or wilful misconduct by the Company.

9.       Governing Law and Jurisdiction This agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is located. Any disputes arising from or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

10.   Entire Agreement These terms and conditions constitute the entire agreement between the customer and our company regarding the purchase of audio visual equipment and services. Any modifications or amendments to this agreement must be made in writing and signed by both parties.

11.   By placing an order and submitting the required deposit, the customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.